Office Specialist

Why Work at BYU

As the flagship higher education institution of The Church of Jesus Christ of Latter-day Saints, Brigham Young University (BYU) strives to be among the exceptional universities in the world. At BYU, we are devoted to our faith and to our students. We take an active role in the University's Mission: "To assist individuals in their quest for perfection and eternal life."

Our unique mission, deeply rooted in the Gospel of Jesus Christ, provides countless ways to serve and make an impact. This, along with our remarkable culture of belonging, weekly devotionals, and endless opportunities for learning and growth-all situated within a beautiful and historic campus-make it hard to imagine a more inspiring place to work.

Brigham Young University strongly prefers to hire faithful members of The Church of Jesus Christ of Latter-day Saints.

Job Description

Office Specialist (part-time 28 hrs per week)

Job Summary

The Office Specialist provides support for outreach events, career assessments, program development, and strategic planning for the University Advisement Center and Academic Support Office. This position also responds to requests for advisement, provides support for student academic improvement plans, holds, and petitions, and also manages the front desk during times the Office Manager is not working. This position ensures that interactions with all students, faculty, staff, and the community are helpful, accurate and meaningful.

What you will be doing in this position:

FRONT DESK MANAGEMENT

• Support front desk operations alongside Office Manager, including responding to requests for advisement
• Ensure smooth traffic flow in a high-volume front desk
• Assist with difficult interactions when necessary
• Help maintain front desk training materials and daily communications

SPECIAL PROJECTS / PHYSICAL SPACE

• Open and/or close reception area daily
• Maintain security measures and ensure availability of necessary resources
• Oversee cleanliness and organization of reception space
• Handle confidential document disposal
• Manage office supplies and special event preparation, including outreach events
• Maintain bulletin boards and posters
• Gather and manage reports, including customer satisfaction surveys and front desk service counts
• Maintain and organize filing/storage areas for the UAC
• Oversee holds/flags for Open Major students in AIM
• Supports the processing of academic improvement plans, holds, and petitions associated with BYU academic standing policies
• Update student enrollment to Open Major and send welcome emails
• Manage career assessment intake, printing, and distribution
• Assist Directors and other staff with special projects, program development, and strategic planning as needed

What qualifies you for this role:

MINIMUM EDUCATION/EXPERIENCE REQUIRED

-One year experience in an office setting or a Bachelor's degree.

PREFERRED

-Two years' experience in an office setting highly preferred or any combination of work experience and Bachelor's degree.

SKILLS

REQUIRED

-Competency in office skills including Microsoft Word and Excel. Strong interpersonal communication skills.

PREFERRED

-Knowledge of BYU University policies and procedures, majors and minors. Competency in office skills including Microsoft Outlook, Publisher, PowerPoint. Knowledge of AIM and MyMap.

-Project management experience would be a plus.

What we offer in return:

This position comes with fantastic benefits, including:

• 401k. BYU automatically contributes 8% at no cost to you. Additionally, if you contribute 5%, BYU adds an additional 4% (Rehires may qualify for different retirement plans)
• Employee assistance program, available to the employee and all members of their household
• Tuition benefits after two years
• Access to athletic facilities
• Access to the library
• Free on-campus parking
• Free UTA passes for employees, spouses, and qualified dependents
• Discounts at the BYU Store and for many events at BYU

Pay Grade: 46

Typical Starting Pay: $16.50-$21.00

If the job has a post-end date, the last day to apply is the day before. If the job doesn't have a post-end date, the job could close at any time on any day

Required Documents:

All Staff positions require a resume.

Refer to the Job Posting for any additional required documents.

Members of The Church of Jesus Christ of Latter-day Saints must hold and be worthy to hold a current temple recommend.

Brigham Young University is an equal opportunity employer, including disability and protected veteran status.

Brigham Young University (BYU) is widely recognized not just for its world-class education, but for its deep commitment to inspired religious values. Gathered together in a Christ-centered atmosphere, BYU employees are a vital part of a community of belonging, where we value the experiences, perspectives, and talents of each individual. If you share in our devotion to faith and to excellence, we have a place for you here at BYU!