Managing Director, Complex Claims

Managing Director, Complex Claims

About the Company

Globally recognized insurance company

Industry
Renewables & Environment

Type
Public Company

Founded
1919

Employees
11-50

Categories

• Finance
• Insurance
• Venture Capital

About the Role

The Company is seeking a Managing Director for Complex Claims in the Western World. This role is pivotal in the transformation of the way the company helps customers manage risk. The successful candidate will be responsible for the performance of a claims team, including Casualty Adjusters and Complex Directors, overseeing the investigation, evaluation, and negotiation of moderate to high severity auto and general liability claims. The role demands a high standard of customer service, the ability to analyze unique coverage scenarios, and ensure cost-effective outcomes. The Managing Director will also be involved in coaching and counseling direct reports, conducting claim file audits, and training staff. Applicants for the Managing Director position should be motivated individuals with a strong background in claims management, preferably with over 7 years' of experience in general and auto liability claims. The role requires in-depth knowledge of claim handling procedures, performance strategies, and best practices. The ideal candidate will have a proven track record of resolving complex business problems, initiating change initiatives, and championing the use of technology to improve skills. Excellent interpersonal, organizational, and decision-making skills are essential, as is the ability to manage multiple tasks and competing priorities. A Bachelor's degree or equivalent work experience is required, and the ability to obtain multi-state adjuster licenses within 6 months of hire. Experience with self-insured retentions, surplus lines coverages, and partnering with MGAs is a plus.

Hiring Manager Title
Assistant Vice President

Travel Percent
Less than 10%

Functions

• Business Development
• Legal
• Strategy