Donor Relations Associate

Building relationships with current donors by calling, sending them cards or emailing them to thank them for their loyal support. Maintaining and cultivate donor relationships and provides departmental administrative support. Staying current on Boys Town events, news, upcoming programs and sharing Boys Towns mission of saving lives and healing families is vital to our donors.

Hybrid Position

Shift: Monday through Friday

MAJOR RESPONSIBILITIES & DUTIES:

Maintains and cultivates donor relationships and provides administrative support.

• Engages donors and prospective donors in an appropriate manner and cultivates the relationships with an emphasis on handling of special gifts including Recurring Gifts, Tribute Gifts, and Gifts-in-Kind.

• Responds to donor inquiries as appropriate and prepares appropriate letters for specialized donor correspondence, monitoring and following up as needed.

• Enters and updates donor records accurately and proficiently complying with established policies and procedures and ensuring database integrity.

• Provides administrative support including preparing reports and materials, scanning and indexing files, and responding to requests.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of donor relations and development practices.

• High level of professionalism and interpersonal skills. Excellent critical thinking, analytical, and problem solving skills.

• Computer skills in Microsoft Office, including PowerPoint, Excel, and Word.

• Ability to communicate with individuals at all levels in the organization and with external business contacts in an articulate, professional manner while maintaining necessary degree of confidentiality.

• Ability to build and sustain successful, professional relationships.

• Ability to work independently in a collaborative environment, meet deadlines, and multi-task while maintaining quality standards.

• Ability to adapt responses to situations while maintaining procedural and regulatory integrity.

• Strong knowledge of Boys Town model and fidelity of care.

• Service orientation and commitment to assisting donors with enthusiasm.

REQUIRED QUALIFICATIONS:

• High school diploma or equivalent required.

• Minimum of 1 year of administrative experience required.

PREFERRED QUALIFICATIONS:

• Associate's degree is preferred.

• Donor relations experience is preferred.

• Other Duties: This job description incorporates the essential functions and duties required for this position. However, other duties may be required and assigned at times and as determined by a supervisor in order to meet the needs of the organization.

• Serves as a role model in carrying out activities and behaviors that reflect the values and principles of the Boys Town mission.

PHYSICAL REQUIREMENTS, EQUIPMENT USAGE, WORK ENVIRONMENT:

• Position is relatively sedentary in a normal office administrative environment involving minimum exposure to physical risks. Will use office equipment such as a computer/laptop, monitor, keyboard, and a general workstation set-up.

Diversity is more than a commitment at Boys Townit is the foundation of who we are and what we do.

At Boys Town, we cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team one that makes better decisions, drives innovation, and delivers better business results.

About Boys Town:

Boys Town has been changing the way America cares for children and families since 1917. With over a century of service, our employees have helped us grow from a small boardinghouse in downtown Omaha, Nebraska, into one of the largest national child and family care organizations in the country. With the addition of Boys Town National Research Hospital in 1977, our services branched out into the health care and research fields, offering even more career opportunities to those looking to make a real difference.

Our employees are our #1 supporters when it comes to achieving Boys Town's mission, which is why we are proud of their commitment to making the world a better place for children, families, patients, and communities. A unique feature for employees and their dependents enrolled in medical benefits are reduced to no cost visits for services performed by a Boys Town provider at a Boys Town location. Additional costs savings for the employee and their dependents are found in our pharmacy benefits with low to zero-dollar co-pays on certain maintenance drugs. Boys Town takes your mental health seriously with no cost mental health visits to an in-network provider. We help our employees prepare for retirement with a generous match on their 401K or 401K Roth account. Additional benefits include tuition assistance, parenting resources from our experts and professional development opportunities within the organization, just to name a few. Working at Boys Town is more than just a job, it is a way of life.

This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, or veteran status. To request a disability-related accommodation in the application process, contact us at 1-877-639-6003.