Client Services Manager, UNO Athletics & Events (Omaha, NE)

Client Services Manager, UNO Athletics & Events (Omaha, NE)

Job Description Summary:

Responsible for ensuring an outstanding level of customer services by providing direct support, planning, overseeing and managing information technology client services staff and projects for ITS and UNO Athletics events and venues. Coordinates project phases from development to installation. Acts as liaison between clients, vendors, and consultants. Contributes to the planning, design, development and implementation of project objectives, procedures, processes and standards. Provides IT leadership, professional expertise, and direction in the planning and execution of high-quality events and functions, identifies and facilitates discussion and decisions about issues affecting events, and ensures that Athletics, and/or campus-wide priorities are reflected in the planning and presentation of events.This position works closely with athletics leaders for their events and is a member of the UNO Athletics leadership meeting structures. This job requires off hours (nights and weekends) support coordination and maintaining open communication with supported areas to make sure there is proper coverage of athletic events and other events hosted at UNO Athletics facilities including Baxter Arena.This position will uphold the ITS core principles of outstanding collaboration and communication, a drive to succeed, a passion for higher learning, and acting with integrity.

Position Details: https://uofnebraska.sharepoint.com/:b:/s/nu-SystemHR-Public/Edta_uCBVhtNnYOQ8xpb_BYBHYWSDPsaU4LwS8uldOEn-Q?e=iyyD4V

Position Announcement:

Qualifications:

Required QualificationsBachelor's degree3 years of experience supporting venue technologies in a professional or University settingThorough knowledge and experience with Microsoft Windows and/or Apple MacOS operating systems, softwareapplication administration, and hardwareProven customer relations experience including the ability to create and maintain solid working relationships with key customer groupsSupervisory experience
Preferred Qualifications Experience with space management softwareExperience with technology research and development and procurementExperience with managing vendor interactionExperience and understanding of managing and operating audio/video equipmentUnderstanding of software related for athletics events such as scoring software platforms (such as Stat Crew, Genius Sports, Colorado Timing, Hy-Tek Meet Manager, Gymnastics Scorekeeper)Experience with athletics video and analysis platforms (such as DVSport, Playsight, XOS, Hudl, Sportscode, Right View Pro, BATS, Volleymetrics)Experience with radio communication systems
Equivalent combination of education, experience, that provides the required knowledge, skills, and abilities may be considered.
The ideal candidate is an agile professional with strong interpersonal communication skills, flexibility and responsiveness; exhibits high ethical standards; proficient in managing time and competing priorities; responsive and committed to managing, supporting, and motivating staff; committed to the ideals of a major public research university.

Special Instructions to Applicant:

This position has a minimum salary of $75,000 and will be located in Omaha, NE. Please complete a standard application and attach a resume, cover letter and the names, email addresses and telephone numbers for three professional references.

Please note: Sponsorship will not be offered for this position.
If you should need assistance with your application, please call 402-472-3701.

The University of Nebraska is an Affirmative Action/Equal Opportunity Employer and participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, gender identity, sexual orientation or protected veteran status.

To apply, visit https://apptrkr.com/5859956

The University of Nebraska does not discriminate based on race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation in its programs, activities, or employment. The University of Nebraska is an Equal Opportunity/Affirmative Action and E-Verify employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, gender identity, sexual orientation, or protected veteran status. All positions opened at the University of Nebraska are subject to veterans’ preference.

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