King County is committed to equity and diversity in the workplace

OPENING DATE/TIME: 10/14/09 12:00 AM (GMT -8:00)

CLOSING DATE/TIME: Continuous

LOCATION: Multiple locations in King County

JOB TYPE: Career Service, Full Time, 40 hrs/week

DEPARTMENT: Department of Judicial Administration

JOB NUMBER: 2009JF00401c

SUMMARY:

This position is responsible for systems engineering and operational management of the Department’s core business systems.  This includes but is not limited to, the Electronic Courts Record (ECR)system.  This system is a highly complex, distributed system serving multiple Departments, external agencies, and the public for the submission and management of Superior Court case filings; and resides on or interfaces to approximately forty Windows-based servers, including application hosting servers, multiple high-volume transactional RDBMS database servers, a multi-million document/multi-terabyte records repository, and numerous Windows and web-based client applications. These applications are comprised of off-the-shelf, customized-off-the-shelf and custom software components. 

WHO MAY APPLY: This position is open to all qualified career service employees who are members of IFPTE Local 17 Information Technology Employees Bargaining Unit, qualified career service employees, and the general public. Special consideration will be given in that order.  Applications received by 4:30 pm on October 29 will be reviewed first.

WORK LOCATION: King County Courthouse, 516 3^rd Avenue, Seattle Washington and/or Regional Justice Center, 401 4th Avenue North, Kent Washington.

WORK SCHEDULE: This position is exempt from the provisions of the Fair Labor Standards Act, and is not overtime eligible. Work schedule is normally Monday through Friday, 8:00 a.m. – 5:00 p.m. May be required to work extended and/or flex scheduled work hours to respond to service needs.

ADDITIONAL MATERIALS:  Please include a resume and a letter of interest detailing your background and describing how you meet or exceed the requirements for this position.  The materials are supplemental to your application.  You must still completely fill out the application with your relevant educatin and work experience.  Your application may be rejected as incomplete if you include relevant information only on the resume and cover letter. In addition, please provide comprehensive responses to supplemental questionnaire.

Please note that you can attach multiple documents to your application.  Your options are:
* Copy and paste one or more documents intot he text resume section of the application.
* Attach multiple documents/files in the resume attachment section.

JOB DUTIES:

The primary job functions of this position include:

       Full lifecycle administrative management of all servers, operating systems, and peripheral devices.
       Administrative management of commercial and custom software related to Department systems, such as the ECR system. 
       Provide conversion and management services of virtual machines within the ESXi, or equivalent, environment.

       Provide troubleshooting, and Tier II technical support for all aspects of Department systems including ECR and ensure systems meet capacity, availability, and load requirements.

       Lead engineering projects related to the Department systems. 
       Provide software build and release management services for in-house or vendor developed software related to Department systems. 
       Develop and maintain standards, guidelines, procedures, and documentation relating to the design, configuration, management, and performance of the Department systems.

Specific duties may include:

       Provide expertise in one or more technical large-scale systems such as servers for large systems, systems software, operating systems, security, databases, recovery, storage, and applications.  This work may be in physical, virtual or hybrid environments,
       Create and implement backup and restore procedures.
       Provide systems engineering services as contracted in service level agreements; ensure that agreed upon performance measures are met.

       May be called upon to provide support for services or failures at any time.

       Evaluate and recommend system upgrades.

       Consult on developing and installing new products and applications.

       Design and implement test and development environments.

       Design and do first implementation of systems for sufficient capacity and fault tolerance.

       Document all engineering work, problem resolution, and recurring problems; create technical analysis, performance and enhancement reports.

       Additional duties as assigned.

.

EXPERIENCE, QUALIFICATIONS, KNOWLEDGE, SKILLS:

Successful candidates must possess an advanced knowledge of information systems, processes, techniques and computer technology principles. Requirements include

       A minimum of 5 years work experience in systems engineering for information technology business solutions.

       A minimum of 3 years work experience as a Microsoft Windows Server systems engineer.

       A minimum of 1 year work experience managing Internet Information Server in complex configurations.

       A minimum of 1 year work experience administering a Microsoft Active Directory forest.

       A minimum of 1 year work experience administering virtual machine environments.

       Demonstrated work experience administering complex, multi-tiered applications in a distributed server environment.

       Working knowledge  and experience with information systems security practices.

       Working knowledge and experience with formal information technology operations management techniques.

       Strong teamwork skill and customer service orientation.

       Strong effective verbal and written communications skills, including developing technical documentation and communicating technical information to a non-technical audience.

SUPPLEMENTAL INFORMATION:

DESIRABLE QUALIFICATIONS: 

      
Bachelor of Science in Computer Engineering or closely related field.     
MCSE or equivalent certification.

       CISSP or equivalent certification.

        Knowledge and experience with ITIL, Microsoft Operations Framework, or equivalent operational management processes and procedures.

       Experience with Microsoft Operations Manager or similar systems management and monitoring tools.

       Experience with VMware or similar virtual machine platform tools.

       Familiarity with FileNet, Documentum, or equivalent document repository systems.

       Experience providing systems engineering support services to software development project

SELECTION PROCESS: Applications will be screened for qualifications and clarity. The most competitive applicants may be invited to an interview.

UNION MEMBERSHIP: This position is represented by IFPTE Local 17 Information Technology Employees Bargaining Unit.

No felony convictions in the last ten years.

Systems Engineer - Senior Supplemental Questionnaire

*

1.

Do you have a post-high school degree? If so which of the following is your highest degree obtained?

 Associates or Techincal Degree
 Bachelor's Degree
 Master's Degree
 PhD
 JD
 Other Advanced Degree

*

2.

Which of the following describes documents that you have personally authored - please check all that apply?

 Informal instructions
 Technical memos - 1-3 pages
 Techincal manuals - non-technical audience
 Technical manuals - technical audience
 Technical procedures manual
 Maintenance manual
 Technical proposals
 None

*

3.

Which of the following describes your experience in verbal communication skills - please check all that apply.

 Informal technical discussions
 Technical presentations - technical audience
 Technical presentations - non-technical audience
 Instructor - technical audience
 Instructor - non-technical audience
 Technical mentoring
 None

*

4.

Which best describes your experience in which you were personally responsible for implementing and deployning information technology solutions.

 None
 Less than 1 year
 1-2 years
 3-4 years
 5 or more years

*

5.

Which best describes your documented experience as a Microsoft Windows Server systems engineer?

 None
 Less than 1 year
 1-2 years
 3-4 years
 5 or more years

*

6.

Which best describes your documented experience administering and configuring Internet Information Server in complex configurations?

 None
 Less than 1 year
 1-2 years
 3-4 years
 5 or more years

*

7.

Which best describes your documented experience administering and configuring a Microsoft Active Directory forest?

 None
 Less than 1 year
 1-2 years
 3-4 years
 5 or more years

*

8.

Which best describes your documented experience administering and configuring virtual machine environments?

 None
 Less than 1 year
 1-2 years
 3-4 years
 5 or more years

*

9.

Which best describes your documented experience administering and configuring complex, multi-tiered applications in a distributed server environment?

 None
 Less than 1 year
 1-2 years
 3-4 years
 5 or more years

*

10.

Which best describes your work place experience personally using, defining and applying information systems security practices?

 None
 Less than 1 year
 1-2 years
 3-4 years
 5 or more years

*

11.

Which best describes your work place experience personally using formal information technology operations management techniques?

 None
 Less than 1 year
 1-2 years
 3-4 years
 5 or more years

*

12.

Which best describes your personal experience as a technical project lead?

 NOne
 Less than 1 year
 1-2 years
 3-4 years
 5 or more years

*

13.

Which best describes your work place experience personally using VMware or similar virtual machine platform tools?

 None
 Less than 1 year
 1-2 years
 3-4 years
 5 or more years

*

14.

What is your status relative to an MCSE or equivalent certification?

 Certificate is valid and current
 Working on completion at this time
 Do not have a certificate nor am I working on one

*

15.

What is your status relative to a CISSP or equivalent certification?

 Certificate is valid and current
 Working on completion at this time
 Do not have a certificate nor am I working on one

*

16.

Which best describes your work place experience personally using ITIL, Microsoft Operations Framework, or equivalent operational management processes and procedures?

 None
 Less than 1 year
 1-2 years
 3-4 years
 5 or more years

*

17.

Which best describes your work place experience personally using Microsoft Operations Manager or similar systems management and monitoring tools?

 None
 Less than 1 year
 1-2 years
 3-4 years
 5 or more years

*

18.

Whcih best describes your familiarity with FileNet, Documentum, or equivalent document repository systems?

 None
 Monitoring system logs
 The above plus backing up and restoring
 All of the above plus maintaining interfaces to other system components
 Allof the above plus configuring the system for optimal performance, maintainability and reporting

*

19.

Which best describes your experience providing systems engineering support services to software development projects?

 None
 Purchase of specified platform
 Platform applicability trade study - research and recommendations
 Above plus platform configuration and deployment
 Above plus platform customization for specialized applications

*

20.

Which best describes your working knowledge and experience in installing, configuring and administering SQL Server?

 None
 Less than 1 year
 1-2 years
 3-4 years
 5 or more years

*

21.

Which best describes your working knowledge and experience in installing, configuring and administering COM+ and Component Services, MSMQ, and the .NET Framework?

 None
 Less than 1 year
 1-2 years
 3-4 years
 5 or more years

*

22.

Which best describes your working knowledge and experience in installing, configuring and administering Internet Information Server, ASP.NET applications, and Web Services?

 None
 Less than 1 year
 1-2 years
 3-4 years
 5 or more years

*

23.

Which best describes your experience and knowledge with IT Security in designing, implementing and administration of systems that address confidentiality, integrity and availability?

 None
 Less than 1 year
 1-2 years
 3-4 years
 5 or more years

* Required Question